Resource library
The same material we teach from, written in plain language. Every page has its own web address, so you can send one to someone.
In the library
- Published pieces11
- Categories10
- CostFree
- Permission to reprintNot needed
Print it, pass it around, pin it to a bulletin board.
11 items.
Guides
Agree on a family word this week
Agree on a family word this week. The one habit that beats a cloned voice, it takes five minutes and costs nothing.
How to spot a phishing email
Four checks, in order, that catch nearly all phishing emails. No technical knowledge needed.
What to do if you have already paid
The first hour matters most if you've already paid. Here's the order to work through, and why shame is the wrong response.
Scam pattern glossary
Gift card, wire and payment app demands
Gift cards, wire, payment apps; the reason for these methods is because it cannot be undone
Government impersonation: Social Security, IRS and Medicare
A caller or recorded message claims your Social Security number has been suspended, you owe back taxes, or your Medicare card needs replacing
Investment and cryptocurrency opportunities
Investment and crypto -- Impressive returns from a platform you've never heard of.
Package delivery and unpaid toll texts
A short text about a package that couldn't be delivered or a toll you missed, with a link to fix it
Romance and long-distance friendship scams
Someone warm and attentive arrives online, becomes important quickly and eventually has an emergency.
Tech support scams
A frightening pop-up fills the screen with alarms and a phone number, or somebody calls claiming to be from Microsoft or Apple.
The bank fraud department callback
A text or call warns of a suspicious transfer on your account and gives you a number to call immediately.
The grandchild in trouble call
A panicked voice says it is your grandchild, in an accident or a jail cell, and begs you not to tell their parents.
Reading about scams is not the same as spotting one
In a session, we play real voicemails, pass around real letters and let the room argue over which ones are fake. That is what people remember.